K-NET

Our Values

We pride ourselves on our values of

  • Innovation and Continuous improvement
  • Reliability and value for money
  • Customer-focused
  • Trust, integrity and mutual respect

Why Choose K-NET

With over 12 years experience in managed services, K-NET is at the forefront of global voice estate management. What’s more, being a pioneer in developing IP networks for multinational companies, we are perfectly placed to help you migrate and manage your voice capabilities. We can help you create a next-generation network infrastructure that will help you thrive in today’s digital networked economy.
This experience underpins not only our service management but also our network design and service optimization consultancy; K-NET offers comprehensive Service Level Agreements and a single point of contact for all accounts. The result is flexible, homogenous network that will help your business achieve the competitive advantage it needs to survive in today’s global market. K-NET is your optimized business network solution provider.

Amongst our unique advantages are:

Technical Competence:
We have the right people with the right blend of knowledge and experience.

Network Infrastructure:
K-NET’s network is purely on IP, covering the entire region of West Africa and designed for the harsh African terrain, is second to none in Ghana, in the multi-media network connectivity solutions industry.

Network Reliability:
K-NET’s network currently supports eight out of the twenty seven (27) banks and several major businesses and still has over 50% capacity redundancy.

Device/Equipment/CPE Suitability:
K-NET’s chosen devices, both for customer sites and its own infrastructure, have been specially designed for our harsh terrain. They are fortified and built for the tough environments of Ghana and West Africa.

Existence of Back-ups:
Back-up connectivity provision is a regular service, which is part of the standard package. This is so especially for last mile solutions. K-NET provides link back-ups as well, to address the issue of independent and complete back-up solutions.

Service Level Agreements:
K-NET’s well-designed client protected SLA’s provide clearly stated downtime penalty determination models for calculating compensations for clients amongst other remedies.

Own Equipment Repair Facility:
The existence of a repair and troubleshooting facility for equipment servicing and repair owned and run by K-NET as part of its core operation and housed in its main premises is a clear demonstration of its capacity and readiness.

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